Business Messaging: 5 Powerful Reasons Why it’s Essential vs. Optional

1. Customers Are VERY Open to Receiving Business Messaging

2. Business Messaging Drives Engagement

3. Business Messaging is Highly Efficient and Cost-Effective

  • Sheila’s employer wins because the company saves $1676.25 a year in labor costs.
  • Sheila wins because she is more efficient and can get more done during her busy day.
  • Customers win because they much prefer getting texts to phone calls or emails.

4. Business Messaging Can Include Media and Images

5. Business Messaging Helps Reduce Customer No-Shows

Learn More



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Nicky Smith

Nicky Smith

Carolina Digital Phone is a cloud-based business phone system that saves you money while increasing productivity and mobility.